To contact MISS DIG: In Michigan Call: 811, Everywhere Else Call: 800-482-7171
What is MISS DIG 811?
MISS DIG 811 is Michigan’s statewide one-call notification system that was developed in order to provide excavators and the general public the ability to inform multiple owners of underground facilities of excavation with a single call. MISS DIG 811 is a not-for-profit independent company that processes information from excavators and passes that information on to affected utilities. MISS DIG 811 does not do any physical locating and marking of buried facilities in the field, therefore, MISS DIG 811 is not responsible for incorrect marking or damages resulting from failing to mark in a timely fashion.
How soon can I dig once the locate request has been placed?
It is very important to wait until the legal start date and time assigned. Beginning work earlier can result in forfeiture of your rights and protections granted under Michigan statute, Act 174 of Public Act 2013. MISS DIG 811 will issue the earliest legal start date possible, usually three business days after you contact MISS DIG 811.
How long is a locate request valid?
A ticket remains valid for 21 calendar days after the legal dig start date requested on the MISS DIG 811 ticket. It is, however, the excavator’s responsibility to get the marks refreshed when needed. A ticket becomes invalid only if the work continues past 21 calendar days, or the locate marks are missing or need refreshing. In certain situations, MISS DIG 811 may issue a project ticket that will remain valid for 180 calendar days. In addition, if excavation has not commenced on a project within 14 days, a new MISS DIG 811 ticket will be required.
Can I request re-marking of a site?
You may request a re-mark after an original locate request ticket has been placed and one of the following conditions exists:
- A facility is unmarked.
- Positive Response is not posted.
- Missing or destroyed markings.
The original ticket number is required to obtain a re-mark. If the original ticket is invalid, it will take three more business days for the relocate request to be filled. For valid tickets, the facility owners have 24 hours to re-mark the site.
Why do I have to hand dig around a marked facility?
Locating is not an exact science, therefore, the actual location of the facility could vary from the position of the marks. PA 174 states that “for excavations in a caution zone parallel to a facility, an excavator shall use soft excavation at intervals as often as reasonably necessary to establish the precise location of the facility. An excavator may use power tools and power equipment in a caution zone only after the facilities are exposed or the precise location of the facilities is established.”
If a homeowner hires a contractor to do excavation work, who is responsible for calling MISS DIG 811?
According to the state law, the excavator must notify the notification center, not the homeowner for whom the work is being done. If you are a contractor, it is your legal obligation to contact MISS DIG 811 – It is not the responsibility of your customer.
What information will I be asked when contacting MISS DIG 811?
- Your name and phone number
- The contractor or person doing the work.
- Field contact information, email(optional), text/sms(optional)
- The geographical location (county, city, village, or township) of the work area.
- The address where the work will be done.
- Nearest cross streets to the work site The type of work being done; for example, installing a fence or building a deck.
- Information about the project area that identifies the boundaries for the utility representatives; for example, locate underground utility lines 100 feet from the north side of the house; locate underground utility lines in the entire yard; or locate underground utility lines in the front yard.
For more MISS DIG FAQs and information, visit missdig.org.
To contact MISS DIG: In Michigan Call: 811, Everywhere Else Call: 800-482-7171
At Ron Meyer & Associate Excavating, Inc, we’ve been providing underground and commercial construction to private and commercial businesses for 39 years. As the general contractor or subcontractor, our experienced foremen, equipment operators, pipe layers, truck drivers and well-maintained equipment fleet make us an undeniable choice for your excavating services. Let’s talk about your project!
As 45 years of experience as an underground/site contactor and a third generation contractor, Ron takes time to go through each individual project with the supervisor and is responsible for all scheduling and equipment logistics. He’s also involved in all troubleshooting for projects.